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Update Aadhaar to Mobile Number Online

Verify your mobile number with Aadhaar

Call 14546 (toll-free) from anywhere and get your number verified with Aadhaar.

For customers such as NRIs, senior citizens (70+ years) as well as physically challenged, an online process is available.

Choose a category

Follow these steps to verify your Aadhaar

  • Step 1

    Enter number
    to verify

    Apart from a General user, all others must share the mobile number to be verified followed by an OTP.

  • Step 2

    Upload
    documents

    Please keep ID proofs such as passport, birth certificate and more handy.

  • Step 3

    Trusted Person
    Verification

    Your Trusted Party should share their Aadhaar details followed by an OTP to complete verification.

Are you helping an NRI, senior citizen or physically challenged customer verify their number with Aadhaar?

Why should I do this? What is this government mandate?

After a recent Supreme Court order vide no. 607/2016 dated 6th Feb 2017, the Department of Telecom (DoT) has issued instructions to all mobile service providers to update the customer's Aadhaar number to his/her mobile number through a biometric process. This is only true for all prepaid and postpaid customers who have not activated their number through the new biometric based e-KYC process. This means that, if you activated your Vodafone number by submitting forms and paper documents earlier, you will now need to update your Aadhaar number against your mobile number.
Read the detailed notification from Govt of India here

Aadhaar linking FAQs

  1. I do not have an Aadhaar Card. What should I do?

    Please get an Aadhaar Card made from an authorized centre and then visit the nearest Vodafone store or outlet to complete the verification process.
  2. What do I do if I have more than one Vodafone mobile connection?

    All your respective mobile connections needs to be verified. You can update your Aadhaar number to all your mobile numbers during one visit but you will need to provide your biometric for each number. The verification code also will be sent individually to each mobile connection, so make sure you carry them all when you visit our outlets for the verification process.
  3. I have a Vodafone connection for my data card/dongle/MiFi device. Do I need to update my Aadhaar card to this mobile number as well?

    Yes, you do. You will receive the verification code on the alternate number you had provided. So make sure you carry it with you.
  4. I have already updated my mobile number with Aadhaar, Why am I required to update my mobile number with Aadhaar again through Vodafone?

    As per government's mandatory requirement, all telecom-operator-issued mobile connections need to be verified with the customer's Aadhaar number
  5. My Aadhaar card was issued in one city/circle but my Vodafone mobile number was issued in another. What do I do?

    You can get it verified even if your Aadhaar is not of the same circle as the subscribed mobile number. Carry your Aadhaar card and provide your biometric details.
  6. What is the last date to get my number re-verified?

    We are awaiting official confirmation about the recent Supreme court order and the media reports around the same and hence would recommend you to complete the verification at the earliest.
  7. I have a corporate connection. What should I do?

    Guidelines awaited from DoT in this regard.
  8. I have been a Vodafone customer for many years. Vodafone already has all my subscriber information. Why do I need to get this done?

    As per government's mandatory requirement, all telecom operator issued mobile connections need to be verified issued mobile connections need to be verified with the customer's Aadhaar number before 31st March 2018.
  9. Can 'All' Customers verify themselves via the Vodafone Website?

    No, as per government directions, only NRI's / Senior Citizens and Physically Challenged Customers can re-verify themselves via Vodafone Website.
  10. I am a Non Resident Indian but will not be visiting India this year. How can I re-verify my account?

    NRI Customers can verify their Vodafone numbers by clicking on the below mentioned link and following the instructions given https://shop.vodafone.in/shop/aadharLink/aadhar-seeding-landing-page.jsp and following the instructions.

    NRI Customers can complete this verification from any corner of the world.

    For completing verification via the website, the NRI Customer will need to keep the following handy:
    1. Active SIM card of the Mobile number (OTP will be sent on the number)
    2. Passport
    3. Visa / Greencard / OCI card / PIO Card
    4. Photograph
    5. Apart from the above mentioned documents, the NRI will need to take the help of a friend / family member who will act as a 'Trusted Person'. This person needs to have an Aadhaar number and a mobile number registered with Aadhaar to complete the verification process
  11. How can Physically Challenged or Differently abled customers re-verify their account?

    Physically challenged Customers can now verify their Vodafone numbers by clicking on the below mentioned link and following the instructions given https://shop.vodafone.in/shop/aadharLink/aadhar-seeding-landing-page.jsp and follow the instructions.

    For completing verification via the website, the Customer will need to keep the following handy:
    1. Active SIM card of the Mobile number (OTP will be sent on the number)
    2. Certificate of Physical disability
    3. Photograph
    4. Government ID proof
    5. Apart from the above mentioned documents, the Customer will need to take the help of a friend / family member who will act as a 'Trusted Person'. This person needs to have an Aadhaar number and a mobile number registered with Aadhaar to complete the verification process.
  12. My relative (Mother/Father,etc..) is a senior citizen and does not have an Aadhaar card, how can they perform EKYC verification?

    Customers above the age of 70 years can now verify their Vodafone numbers by clicking on the below mentioned link and following the instructions given https://shop.vodafone.in/shop/aadharLink/aadhar-seeding-landing-page.jsp and follow the instructions.

    For completing verification via the website, the Customer will need to keep the following handy:
    1. Active SIM card of the Mobile number (OTP will be sent on the number)
    2. Photograph
    3. Government ID proof with DOB
    4. Apart from the above mentioned documents, the Customer will need to take the help of a trusted person who has an Aadhaar number and a mobile number registered with Aadhaar to complete the verification process.
  13. Who can be a Trusted Person?

    Any friend / family member / acquaintance of the Vodafone Customer who has an Aadhaar number and mobile number registered with Aadhaar can be a Trusted Person.
  14. Will the connection get transferred to the Trusted Person?

    No, the connection will not get transferred to the trusted person, s/he will only act as a reference for the Customer being verified.
  15. I want to help a friend re-verify his account. How do I become the Trusted Person?

    A Trusted person can be nominated only by 3 categories of customers - Senior Citizens over 70 years of age, NRIs or Physically Challenged customers. Once these customers attempt to re-verify their number on our website, they will receive a transaction ID. This transaction ID needs to be shared with any person who has a Valid Aadhaar number with a mobile number registered to it. You become the Trusted Person when your friend gives you the Transaction ID and you will need to complete the verification within 48 hours or the Transaction ID will expire.
  16. I am a Trusted Person how do I verify the mobile number for a customer known to me?

    Please visit https://shop.vodafone.in/shop/aadharLink/aadhar-trusted-person.jsp and follow the directions given on the website.

    As a Trusted Person, You will need to keep,
    1. Transaction ID
    2. Your Aadhaar number
    3. The Mobile Number registered with your Aadhaar number handy (an OTP will be sent to this number).
  17. I have a Transaction Id but it is not working?

    A transaction ID is valid only for 48 hours from generation. Transaction IDs which have been generated more than 48 hours back, will not work. Request the Vodafone Customer to initiate the verification process once again and share a new Transaction ID.
  18. How long is the Transaction id valid for?

    A Transaction ID is valid for 48 hours.
  19. For how many connections can I be the trusted person?

    You can be the trusted person for a maximum of 5 Customers.
  20. Why is the Aadhaar Number of a trusted person needed?

    The Aadhaar number of a trusted person is required to serve as a point of reference for customers whose verification details do not include an Aadhaar number. Such as, Senior Citizens over 70 years of age, NRIs or Physically Challenged customers.

Aadhaar linking with IVR FAQs

  1. Can I re-verify my Vodafone mobile number with my Aadhaar using the 14546 IVR while I am roaming nationally?

    Yes. You can call 14546 (toll free) from anywhere within India. Please ensure that you are calling from the Vodafone number that is to be verified and keep the following handy :
    1. Aadhaar number
    2. Aadhaar registered mobile number (as an OTP will be received on the same)
    3. Any other mobile number/s you may have on your name (Vodafone or Non Vodafone) To be declared to the Government of India.
  2. Can I re-verify my Vodafone mobile number with my Aadhaar via IVR while I am roaming internationally?

    Sure, all Indian nationals can can dial 88866-14546 (toll free) from anywhere outside India as well. Please ensure that you are calling from the Vodafone number that is to be verified and keep the following handy:
    1. Aadhaar number
    2. Aadhaar registered mobile number (as an OTP will be received on the same)
    3. Any other mobile number/s you may have on your name (Vodafone or Non Vodafone) To be declared to the Government of India.
  3. Does my Aadhaar number need to belong to the same city/state as my Vodafone connection?

    Yes. It is essential that the Aadhaar number being used for re-verification belongs to the same city / state as the Vodafone mobile number.

    For eg: Customers with a Mumbai Vodafone number can only enter an Aadhaar number having a Mumbai address
  4. On which numbers will the OTP be sent while verifying the number on 14546 IVR?

    The OTP will be sent to the Mobile number which you have linked with your Aadhaar number. This number can be a Non-Vodafone Number as well.
  5. I have an Aadhaar number, however I do not have a mobile number registered against my Aadhaar number. How can I re-verify my number with Aadhaar?

    There are two ways in which you can complete re-verification:
    1. i. Personally visit any of our Aadhaar enabled touchpoint (Vodafone Stores or Retail outlets) with your active SIM and your Aadhaar number to complete the re-verification using the finger print scanning process.

      OR
    2. Visit any UIDAI / Aadhaar centre and get your mobile number linked with your Aadhaar. Once registered, you can complete the verification by calling 14546 IVR
  6. I was requested to enter other Vodafone mobile numbers I own on the IVR, will those numbers be considered as Aadhaar verified as well?

    No, those number are only captured for information purposes. Those numbers will have to be verified separately with Aadhaar.
  7. Is there a restriction on the age of the Aadhaar card owner?

    Yes, For Prepaid connections, the owner of the Aadhaar card has to be at least 16 years of age and for Postpaid connections, the owner of the Aadhaar card has to be at least 18 years of age.
  8. Will 'All' Customers be allowed to complete their re-verification via 14546 IVR?

    No, Only Indian Nationals having an Aadhaar card and an Aadhaar registered mobile number will be able to complete their re-verification on the IVR.
  9. Will Foreign Nationals be able to verify their number via IVR?

    No, Foreign Nationals will not be allowed to re-verify their number via IVR. They need to visit any Vodafone store with their document such as passport and visa to complete their verification process.